The Spare Tile Support & Safety

Effective date: 26 October 2026.

The Spare Tile is a mahjong game discovery and organization app from Twentytrends LLC.

For account, game, privacy, or safety support, email hello@twentytrendsstudio.com. Include a short description of the issue and the app version if available. Never email a sign-in code, password, private key, or full private home address.

Twentytrends LLC monitors this mailbox and reviews safety reports and support concerns manually. We aim to respond promptly. For an urgent concern about immediate danger, contact local emergency services; The Spare Tile support is not an emergency service.

A welcoming table

Post accurate game details and treat other players with respect. Harassment, hate speech, threats, sexually explicit material, spam, misleading listings, unlawful activity, and unauthorized disclosure of another person's private information are not allowed.

Report or block a player

Open the player's profile, tap •••, and choose Report user or Block user. Hosts can open a requesting player's profile from My Games.

Blocking prevents new game requests and invitations between the two accounts. If you block a host, that host's games are hidden from your Discover feed. Existing requests and invitations between the accounts are removed.

Keep private details private

Keep home addresses and other private information out of public game titles, notes, and profile text. Use the exact-address field when hosting; home and private-venue addresses are shared with the host and appropriately approved players or accepted invitees. Public-venue addresses may appear in public listings.

Choose a place you feel comfortable visiting and use your judgment when meeting someone new. You can report a concern or contact The Spare Tile support at any time.

Delete your account

In The Spare Tile, open Profile → Delete account and confirm. This permanently removes your account through the app's deletion process. If deletion fails, contact support rather than sharing a sign-in code.